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MindLeap AI MindLeap AI
Intermediate Level

Salesforce Data Cloud

Unify every customer touchpoint into a real-time 360-degree profile using Salesforce Data Cloud's CDP platform.

★ 4.8 (300 learners) 60 hrs total 12 modules 3 capstones
Salesforce
Only 7 seats left · Next batch starts 15 Aug 2026
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60 hrs
of content
12 modules
in curriculum
19 projects
hands-on builds
Intermediate
difficulty

Curriculum covers

Frameworks you'll master

1 tools & frameworks
Salesforce

Course Curriculum

12 modules · 60 hours · 24 live sessions

Salesforce Platform 1 sessions
  • Salesforce Data Cloud
Introduction to Data Cloud & Data Cloud Overview 1 sessions
  • Salesforce Data Cloud Introduction
  • Salesforce Data Cloud Platform Overview, Users & Permissions
Data Modelling / Database Design 6 sessions
  • Data modeling/Database Design Certification Objectives
  • Data modeling in Salesforce
  • Custom Fields
  • Relationship Types
  • Core CRM Objects
  • Schema Builder
  • Data and File Storage Allocations
  • Data and File Storage Allocations Demo
  • Person Account
  • Person Account Demo
  • Salesforce Metadata
  • Install and configure VS Code for Salesforce Demo
  • Salesforce Metadata Demo
  • Techniques to capture and manage Business and Technical Metadata
  • Big Objects
  • Define and query Big Objects
  • Big Objects Demo
  • Data Skew and techniques to avoid it
  • Summary and Review Notes
Master Data Management 2 sessions
  • Master Data Management Certification Objectives
  • What is Master Data Management
  • MDM Implementation Styles
  • MDM System of Records and Single Source of Truth
  • Building a Single Source of Truth
Data Streams 1 sessions
  • Data Streams, Data Source Object (DSO), Data Lake Object (DLO) , Data Models (DMO)
  • Integrating Marketing Cloud Data Streams
Identity Resolution 1 sessions
  • Identity Resolution & Profile Unification
  • Unified Individual Profiles, Party Identification Data Model Object
Segments, Activation Targets & Activations 1 sessions
  • Project (Identify Inactive Contacts, Data Relationships, Segments & Activations
Data Transform, Reports & Dashboards 1 sessions
  • Data Transform in Salesforce Data Cloud
  • Salesforce Data Cloud Reports & Dashboards
Salesforce Data Management 3 sessions
  • Salesforce Data Management Certification Objectives
  • Salesforce Editions and Licensing
  • Standard User Licenses
  • Experience Cloud User Licenses
  • Data consistency techniques in Salesforce
  • Unified view of the customer in Salesforce
  • Data consolidation from multiple Salesforce instances
  • Salesforce Connect CrossOrg Adapter Demo
Data Governance 4 sessions
  • Data Governance Certification Objectives
  • General Data Protection Regulation (GDPR)
  • Salesforce Consent Management Objects
  • Data classification
  • Data Classification Demo
  • Data Protection Techniques
  • Data Deletion Techniques
  • Enterprise Data Governance Program
  • Data Governance Plan Assess your Data
  • Data Governance Plan Develop your Data Governance Plan
  • Data Governance Plan Implement your Data Governance Plan
Large Data Volume Considerations 4 sessions
  • Large Data Volume considerations Certification Objectives
  • Salesforce Physical Database
  • Skinny Tables
  • Divisions
  • Indexes
  • Selective Queries
  • Query Plan Tool
  • Data Archiving and Purging
  • Data Virtualization using Salesforce Connect
  • External Objects, Indirect and External Lookup
  • Salesforce Connect and External Objects Demo
  • Indirect and External Lookup Demo
  • Data Virtualization using Request and Reply Integration
Data Migration 1 sessions
  • Data Migration Certification Objectives
  • High Quality Data at Load Time
  • Improving performance at Load Time
  • Architectures:
  • Customer 360 – Salesforce Data Cloud

After this course, you will

Skills you carry to every job

  • Configure Data Cloud data streams to ingest data from Salesforce CRM and Marketing Cloud
  • Design Data Model Objects and Data Lake Objects for unified customer profile architecture
  • Implement Identity Resolution rules to merge duplicate customer records into a single source of truth
  • Build audience segments and activate them to marketing channels and paid media platforms
  • Apply GDPR-compliant data governance, consent management, and automated data deletion techniques
  • Handle large data volumes using skinny tables, selective queries, and Salesforce Connect virtualisation
  • Execute data migration strategies that maintain high quality and performance at load time
  • Create Data Cloud reports and dashboards surfacing unified customer insights across the business

Hands-on learning

What you'll build

3 industry capstone projects · built from scratch · yours to keep

01

Unified Customer Profile with Identity Resolution

Ingest CRM and Marketing Cloud data streams into Data Cloud, configure Data Model Objects and Data Lake Objects, apply identity resolution rules to merge duplicate profiles, and validate Unified Individual records across all source systems.

Salesforce
02

Segment-Driven Marketing Activation

Build a multi-criteria audience segment targeting inactive contacts, configure an activation target connecting to a marketing channel, activate the segment, and visualise campaign reach and audience composition in a Data Cloud dashboard.

Salesforce
03

GDPR Compliance and Data Governance Implementation

Implement a full data governance plan covering consent management objects, data classification policies, dynamic data protection rules, and automated deletion workflows — validated against GDPR requirements using the Salesforce Consent Management framework.

Salesforce

Plus 16 guided mini-projects across the curriculum — Q&A bots, resume screeners, SQL helpers, and more.

Batch Schedule

⚡ Seats filling fast — only 7 remaining across all batches

Available Batches
Batch Type Schedule Duration Next Start Date Availability
Weekend Sat & Sun, 10am–1pm 10 weeks 15 Aug 2026 Available
Weekday Mon–Fri, 7–9pm 8 weeks 17 Aug 2026 Available
Fast-track Mon–Sun, 6 hours/day 2 weeks 24 Aug 2026 Available

Frequently Asked Questions

Is Salesforce Data Cloud the same as Salesforce CDP?

Yes. Salesforce Data Cloud was formerly called Salesforce Customer Data Platform (CDP). The product has been rebranded and significantly expanded with real-time data streaming, AI-powered segmentation, and tighter Agentforce integration.

What license or edition do I need to access Data Cloud features?

Data Cloud requires a specific add-on license separate from standard Salesforce editions. The course covers Salesforce Editions and Licensing in detail so you understand precisely what is available in each tier before committing to a configuration.

How does Identity Resolution handle conflicting data from multiple sources?

Identity Resolution uses configurable match rules — name, email, phone, and custom identifiers — to reconcile records. It creates a Unified Individual that consolidates conflicting values using priority and recency rules you define per source stream.

Can Data Cloud segments be activated to Google Ads or Meta?

Yes. Data Cloud supports activation to paid media platforms including Google Ads and Meta via pre-built activation targets. The course covers configuring activation targets and publishing segments to these channels from the Data Cloud UI.

How does Data Cloud handle large data volumes differently from standard Salesforce?

Data Cloud uses a cloud-native lake architecture separate from the standard Salesforce relational database. Standard Salesforce LDV techniques — skinny tables, indexes, selective queries — still apply to CRM objects feeding into Data Cloud via data streams.

Is this course aligned to a Salesforce certification?

The curriculum maps closely to the Salesforce Certified Data Cloud Consultant exam objectives, covering data modelling, identity resolution, segmentation, data governance, and large data volume management across all module areas.

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